Policies & Support FAQs
Answers about booking, safety, medical support, and motorcycle logistics.
Booking & Payments
How much is the seat hold deposit?
We hold seats for 48 hours with a 20% deposit processed via Razorpay or Stripe. Balance is due 30 days before departure.
Can I pay in USD/EUR?
Settlement happens in INR; we display live USD/EUR equivalents and Stripe handles currency conversion.
Safety & Medical
Do you carry oxygen and first aid?
Yes, every convoy has oxygen cylinders, pulse oximeters, and an expedition medic or trained responder.
What is the acclimatisation schedule?
We stage altitude gains gradually with active monitoring for AMS and optional Diamox support in consultation with our medic.
Motorcycle Info
Can I ride my own bike?
Absolutely. We assist with permits and recommend a pre-ride service. Rental fleet options are also available.
Which tyres do you recommend?
A/T tyres with at least 60% tread remaining. We stock emergency tubes and inflators in the backup vehicle.